Local marketing has moved beyond a sole focus on new customer acquisition to also focus on customer loyalty and engagement. Using credit card registration and point-of-sale integration techniques, leaders in the space have found new ways to engage with millions…
Five years into its existence, Groupon is grappling with the reality that it must evolve beyond simply fire-hosing leads at local merchants and begin helping merchants manage those leads and turn more of them into long-term, profitable customers. In…
At this week's Leading in Local conference we continued to make our Future Stars program a new tradition and staple. From now on, we'll be holding startup competitions in order to invite "new blood" into the atmosphere. This builds from…
Local search has taken off in multiple directions, driving commerce and engagement for merchants via enhances listings, maps, video, and even store inventory. At BIA/Kelsey's Leading in Local: Interactive Local Media Conference held this week in San Francisco, a…
Small businesses are more interested in social today. The challenge is finding the right mix of content and advertising, do it yourself and managed service, that maximizes the opportunity for local businesses. A panel today at BIA/Kelsey's Leading in Local…
"Identifying, sharing and building relationships have become the key tools of modern social selling," was the key message delivered by Koka Sexton, Sr. Social Marketing Manager from LinkedIn. As more buyers and sellers are connecting and researching prospects and companies,…
HubSpot SVP Mark Roberge provided four main points to frame best practices in sales training today at BIA/Kelsey's Leading in Local conference. This was the encore performance after Roberge's highly rated appearance at the SMB conference in September in Austin.…
BIA/Kelsey's forecast for local online advertising revenues is that it will soar from slightly over $1 billion in 2012 to $5 billion by 2017. Describing that new media ecosystem was the purpose of the Online Video session at BIA/Kelsey's Leading…
Among the varying definitions of "Local" Demandforce CMO Patrick Barry boils it down to its root-level: SMBs. Though we're seeing lots of activity in location based ad targeting, and brand advertisers localizing campaigns, it's all about the SMB for Demandforce.…
At some point, every business begins as a start-up. Christopher M. Schroeder, in his informative session here at Local in Leading in San Francisco, provided deep insight into the development of commerce and vertical and local services where highly motivated…
"The world is radically re-calibrating itself" stated Lt. Governor of California, Gavin Newsom at this week's Leading in Local: Interactive Local Media conference hosted by BIA/Kelsey in San Francisco. The Lt. Governor has been an advocate for adopting new…
Day 2 of Leading in Local: Interactive Local Media conference opened with BIA/Kelsey's VP and Chief Economist, Mark Fratrik, who shared some exciting pieces of information from BIA/Kelsey's Media Ad view. Media Ad View is BIA/Kelsey's research product that offers…
Businesses need to focus on three key strategies for optimizing their mobile presence for making the most of the rapid growth in local commercially relevant search. The ability to match the intent indicated by keywords with user location is a…
Local is front and center in the next phase of ecommerce opening up, said eBAY VP of Marketplaces Jody Ford during a keynote address Dec. 10 at Leading in Local: Interactive Local Media in San Francisco. Ford said the past…
Today at BIA/Kelsey's Leading in Local: Interactive Local Media conference, leaders of local digital agencies shared some critical success factors in the challenging business of offering agency services to local business -- that combination of brand agnostic digital marketing…
GoDaddy CEO Blake Irving said during his opening keynote at Leading in Local: Interactive Local Media in San Francisco that the world's leading domain registrar with 12 million, mostly SMB customers is moving beyond the "polarizing tactics" it has…
Businesses today have access to far more information on the products and services they buy, a long-term trend that is having a profound impact on local sales, making its success much more dependent on science than art. Selling increasingly is…
While the volume of deals (acquisitions and capital raises) in the local media space hasn't really grown much this year, the volume of these deals exploded, according to BIA/Kelsey's deal tracking effort called Local Media Investment Watch. Deal value…
http://youtu.be/eKEj5m8uRE0 We have taken a drawing of the many entrants for our Yelp headquarters "PreCon" tour at Leading in Local: Interactive Local Media on Dec. 10, and we have a lucky group of winners. The new Yelp building is the…
At Leading in Local: Interactive Local Media Dec. 10-12 in San Francisco, we are presenting 50 of local's top players. Want some homework? We've pulled recent coverage of some of our speakers from our Local Media Watch blog. There's plenty…