Location targeted mobile marketing is growing in adoption and excitement among brands. But... most continue to measure the wrong things. This was one of many takeaways from the mobile marketing session at BIA/Kelsey Brands. Following our coverage of the session…
Why do people opt for on-demand work? Does flexibility make up for the reported lower pay and uncertainty in scheduling? How will on-demand work be regulated, and at what level of government? At BIA/Kelsey NOW | Seattle, we looked closely…
Here's another fascinating session from Seattle NOW important to understanding the on-demand landscape, featuring Uber, HomeAdvisor and MasterCard. The rise of global logistics networks have begun to reshape local marketplaces, providing connections between on-demand customers and workers, as well as…
Apps now consume about 80 percent of consumers' time with mobile. This has big implications for Google, as traditional browser-based search is being displaced to some degree. The question is what this means for local media companies and tech startups?…
As big data collides with local media and commerce, location data will continue to grow in value. This will have immediate impact on the on-demand economy, whose logistics -- matching supply/demand, local delivery, etc. -- will be fueled by data. This…
The first part of the day at BIA/Kelsey Seattle|NOW focused on the technical and creative opportunities emerging from deep customer and logistical insights which are now available to virtually any business that dares to change. The challenge is change, our…
As SMBs increase digital marketing spend, agencies that target them with marketing automation can gain a competitive edge. This was the focus of a recent BIA/Kelsey webcast (and companion white paper) co-hosted by Vendasta. But more important than the "why?" is the "how?". Addressing…
BIA/Kelsey NOW | Seattle, our second local, on-demand economy (LODE) conference, kicked off last Thursday with a short explanation of the emerging technical, design, demographic and work arrangements that are reshaping local markets. Senior analyst for LODE Mitch Ratcliffe set…
What will "phase II" of the local on-demand economy (LODE) look like, and what were the lessons learned from phase I? Among other things, we're seeing retraction, unicorn valuation adjustments, and an indication of which local service verticals make the…
What will "phase II" of the on-demand economy look like, and what were the lessons learned from phase I? Among other things, we're seeing retraction, unicorn valuation adjustments, and an indication of which local service verticals make the most sense…
What will "phase II" of the on-demand economy look like, and what were the lessons learned from phase I? Among other things, we're seeing retraction, unicorn valuation adjustments, and an indication of which local service verticals make the most sense…
As big data continues to collide with local marketing, small businesses are more empowered than ever to acquire and retain customers. It's the job -- and opportunity -- of local media companies and startups to bring them that capability. But…
Over the past year, Apple has quietly assembled search assets that could threaten to Google. That's a bold statement of course, but it's based on one big factor: Apple's ownership of the user touch point that positions its own apps…
Facebook Pages are the most prevalent form of SMB marketing according to BIA/Kelsey data. And there are currently 45 million SMBs with active Pages according to Facebook's own data (2 million of which are paid). As we've discussed, this has a…
The biggest topic in the tech world today -- and coming out of last month's CES -- is virtual reality (VR). Occulus Rift consumer units begin shipping next month and an entire value chain is forming, including the sector's first industry…
Retail beacons have gotten lots of attention and excitement over the past 24 months -- most of it pre-mature. But it's a technology that is starting to gain realistic adoption, and holds lots of promise for the perennial local challenge…
At BIA/Kelsey SMB in September, we zeroed in on the trend that local isn't just about advertising and marketing... it's also software that helps local businesses operate. That can include payment processing, inventory, ecommerce and of course appointment scheduling. We…
73 percent of small businesses use social media for marketing, and Facebook Pages is the leading tool. This is one of many findings that emerged from the latest wave of BIA/Kelsey Local Commerce Monitor (LCM) survey of SMBs. Covered here on a weekly…
What are the biggest forces in location-based technology and media? And where are they moving next? Given that this was the underlying theme of BIA/Kelsey NEXT, we decided to end the show with an analyst lightning round to summarize key takeaways. And…
After all the excitement over e-commerce, 95 percent of U.S. consumer spending still happens offline in local markets. And in the smartphone era, the consideration cycle for all that spending increasingly happens though voice calls. Marchex pegs call-influenced consumer spending at…