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Online/Interactive »

[2 May 2012 | No Comment | ]

Recently, BIA/Kelsey had the opportunity to spend time with Bill Dinan, president of Telmetrics, including a one-on-one Q&A session at the Local Search Association conference on April 24. During the Q&A session and subsequent conversations we spoke about mobile, sales and quality of calls among other things.
Especially in the Yellow Pages space, Telmetrics’ name has …

Online/Interactive »

[30 Apr 2012 | No Comment | ]

Online food ordering is seen as the next frontier for local online commerce. Two leading sites, GrubHub and Seamless, have attracted more than $134 million in funding between them, and the space could bring in more than $1 billion a year in commissions from food, advertising and marketing services.
In the latest development last week, …

Online/Interactive »

[23 Apr 2012 | No Comment | ]

Local Search Association President Neg Norton and LSA board Chairman and SuperMedia CEO Peter McDonald addressed the membership of the Local Search Starts Here conference giving a state of the industry overview. One of the messages McDonald relayed to the membership was that great opportunity exists in the local search space and that industry …

Online/Interactive »

[28 Mar 2012 | No Comment | ]

Merrill Brown, principal of MMB Media, joined ILM East conference architect Peter Krasilovsky on stage this morning to talk about the transition of hyperlocal and hypervertical sites from unprofitable hobby sites for civic and mom-and-pop organizations to one that is being taken seriously from a revenue strategy point of view by local media companies that …

Online/Interactive »

[27 Mar 2012 | No Comment | ]

BIA/Kelsey Program Director Mike Boland ran yet another data packed and insightful mobile forum that attendees have come to love and expect at each BIA/Kelsey conference. With a power-packed lineup of speakers, Boland and the panelists covered the waterfront of topics including mobile ad targeting; mobile deals, payment and loyalty; and mobile product development.
Boland kicked …

ILM West, Online/Interactive, Yellow Pages »

[13 Dec 2011 | No Comment | ]

Dex One Chief Strategy Officer David Sharman shared with us today some of the key challenges the longtime traditional directory publisher is facing as it evolves its business into the digital world. The primary challenge that he sees in the space is the overwhelming choice and complexity of marketing options for the local business.
Specifically for …

DMS'11, Verticals, Yellow Pages, Internet, Yellow Pages, Print »

[21 Sep 2011 | One Comment | ]

Nir Lempert, CEO of Israel-based Golden Pages, discussed his company’s transformation from print to a vertically focused media player. The key to transforming, Lempert said, has been about empowering consumers. And thus the advertisers and revenues have followed.
In 2004 91 percent of Golden Pages’ revenues were from print products and just 9 percent …

DMS'11, Mobile, Online/Interactive »

[21 Sep 2011 | 6 Comments | ]

Only 1.25 percent of the 240 million websites online are mobile friendly. That statistic kicked off the DMS ’11 Mobile Tools for SMBs panel. Provided by DudaMobile, the company’s CEO and cofounder, Itai Sadan, looks at the statistic and sees a huge opportunity in building mobile websites.
In particular, he sees opportunity in converting clicks to …

AT&T, Call Monetization, DMS'11 »

[21 Sep 2011 | 3 Comments | ]

Capping off the first day of DMS ’11 and the Performance Media SuperForum was a one-on-one session with David Read, director of Pay for Performance of AT&T Advertising Solutions, and BIA/Kelsey moderator Charles Laughlin. Read talked specifically about how AT&T has integrated pay-per-call into the local sales channel. While it has been successful, Read said …

Online/Interactive »

[22 Mar 2011 | One Comment | ]

Steve Marshall moderated an ILM East panel today that focused on the local retail space with panelists that included Jack Abraham, CEO of Milo.com (eBay); David Courtney, CEO of JWire; and Tyler Bosemy, vice president, products of PaperG.
Milo’s goal is to work with businesses to bring their product inventory online. Abraham reports that roughly 40 …

Online/Interactive »

[21 Mar 2011 | No Comment | ]

As is usual when we have SMBs on stage, our SMB advertiser panel was one of the highlights of the first day of ILM East. The local Boston area businesses provided attendees with the down-low on what’s working and what’s not working quite as well in local media choices. With the assistance of AT&T Interactive …

Conferences, Online/Interactive, SMBs »

[8 Dec 2010 | No Comment | ]

Panelists on the Home and Trade Revolution panel this afternoon echoed the sentiments BIA/Kelsey CEO Neal Polachek expressed during his opening presentation yesterday about the importance of trust. Increasingly, this level of trust is achieved through the process of service provider or SMB verification. In other words, the small business is what it says it …

Conferences, Mobile, Online/Interactive »

[7 Dec 2010 | No Comment | ]

In the second half of the mobile local SuperForm run by BIA/Kelsey’s own Mike Boland, the ILM:10 audience got to hear some key messages and metrics from leaders in the mobile local space including Where, xAD, Verve Wireless and Chitika.
Let’s get straight to some of the metrics and sound bytes from the session…
Dipanshu “D” …

Yellow Pages »

[17 Sep 2010 | One Comment | ]

Community is key to building self-serve and upsell opportunities, believes MerchantCircle‘s Darren Waddell. Waddell along with Agendize‘s Alexandre Rambaud spoke on the “Self-Service — It’s Closer Than You Think” panel at the DMS ’10 conference yesterday.
MerchantCircle works with 1.3 million businesses (half of which use it for their Web presence), and self-serve is at …

Online/Interactive, Reputation Management »

[9 Sep 2010 | One Comment | ]

The reputation management space will be yet another hot topic at DMS ’10 next week. It’s garnered a lot of press and new competitors in the past year, and as BIA/Kelsey anticipates this area to grow to roughly $3.1B in revenues by 2013, it warrants the attention.
The conference will kick off on Tuesday, Sept. 14, …

Online/Interactive »

[9 Sep 2010 | No Comment | ]

With just a few days remaining before the start of our DMS ’10 conference in Dallas, we wanted to preview a couple of hot topics that will likely receive a lot of buzz at the show. I will be co-moderating a session on Leads-Based Selling, about as hot a topic as there is in the …

Ad Sales, Ad Sales, National, Conferences, Online/Interactive, Yellow Pages, Internet, Yellow Pages, Print »

[20 Apr 2010 | One Comment | ]

In a general session at YPA 2010 this morning, BIA/Kelsey’s Charles Laughlin moderated an advertiser panel that featured two advertisers as well as two publisher representatives. The advertiser representatives were local Las Vegas personal injury attorney, George Bochanis, and Shannon Rodman, Director, YPMG Marketing Operations at ServiceMaster. Publisher representatives were Chris Heilbock, regional vice president …

Conferences, Online/Interactive, Yellow Pages, European, Yellow Pages, Internet, Yellow Pages, Print »

[19 Apr 2010 | No Comment | ]

BIA/Kelsey’s Charles Laughlin moderated a fascinating panel this morning featuring four CEOs from the interactive local media space. Laughlin was joined by Kimberli Lewis, CEO, Mediatel (Czech Republic); Scott Pomeroy, CEO of Berry, a Local Insight Media company; Mat Stover, CEO, Local Matters; and Bruce Akhurst, CEO, Sensis.
To kick off the panel, Laughlin presented some …

Online/Interactive »

[19 Apr 2010 | No Comment | ]

This morning at the Yellow Pages Association 2010 conference, association President Neg Norton presented a lifetime achievement award to John Kelsey, founder of The Kelsey Group, now BIA/Kelsey.
John founded The Kelsey Group in 1986 with his wife Pam Kelsey, a fixture at The Kelsey Group’s 80 industry conferences over the years. Norton and BIA/Kelsey President …

Online/Interactive »

[30 Mar 2010 | No Comment | ]

Yellow Pages Group Canada announced it has reached an agreement to acquire Canpages for an estimated C$225 million. In addition, YPG has secured a deal with ZipLocal to essentially combine its U.S.-based Your Community Phone Book property with ZipLocal.
“The acquisition of Canpages will accelerate our business transformation to the digital world,” Marc Tellier, chief executive …