BIA/Kelsey LIVE, Episode 21: ‘Automation Friday’

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Bing tests local search chatbots, Starbucks tests mobile order-only stores and Amazon Alexa tests location tracking. These were the topics discussed on this week’s BIA/Kelsey LIVE.

Produced by Mitch Ratcliffe and featuring a rotating cast of guests, we’ll be live every Thursday at 10am PDT. Let us know if you have topic suggestions or want to join as a guest.

See Episode 21 below or use the chapter links to jump directly to topical segments.

BIA/Kelsey LIVE, Episode 21 Chapter Links

Bing goes for bots
Alexa knows where you live
Starbucks opens order-ahead only stores (told you so)
How can brands regain trust?

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