When it comes to choosing media for advertising or promotion, small businesses that use co-op advertising programs are like other SMBs in our Local Commerce Monitor survey — a Facebook page is the most used. As shown in the chart below, SMBs that use co-op advertising funds like a blend of traditional and digital media for advertising and promotion. Direct Mail is the most popular of the traditional media, with 41.3% usage. Email and a website follow close behind.
When it comes to return on their investment, SMBs that use co-op advertising funds gave a different traditional media — Out of Home — highest marks, with 74.5% saying they had an “excellent” (10-19x spend) or “extraordinary” (over 20x spend) ROI. Digital media such as sponsored content, native ads and pay per click were also highly rated, as was text messaging.
BIA/Kelsey’s LCM, Wave 19 reports can be purchased a la carte in the new BIA/Kelsey eStore. Our LCM reports look at where particular SMBs (broken out by size, vertical, etc.) spend the most, as well as the top channels for marketing