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When I spoke a couple of weeks ago with Justin Osmer of MSN, who was giving me a demo of Virtual Earth, he said to me that improving local was the biggest piece of user feedback they received about their beta search launch. Even I was somewhat skeptical as I heard that statement. This is indeed what MSN represented on its search blog:

Our number one user request was to improve and expand upon our local search offering.

Chazak!

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