Are You Ready for Conversational Commerce?

Last week I attended Opus Research's Conversational Commerce Conference (a.k.a. "C3). The focus of the discussion was mostly on social media and its impact on marketing and customer care, at…

E-Commerce Portals Invest in Local Baby Sites

Four million babies are born in the U.S. every year. Hence the interest of two e-commerce portals in local baby sites. Just last week, UrbanBaby.com, an e-mail-oriented baby-care tip sheet,…