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The Johnson Era at Sensis Comes to a Close

Carol Johnson, the former Dex (then US West Direct) sales executive who led the high-profile turnaround of the Sensis sales culture, has announced she is leaving the Australian directory publisher at…

New Tools, New World

Earlier this week, my colleague Charles Laughlin posted an entry about the beginning of the YPA annual conference titled "YP Industry Pledges Counteroffensive." That headline pretty much captures what was…

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